Terms and Conditions

Azelya Design SRL 🖌️

Welcome to www.azelya.dev, operated by Azelya Design SRL, a company based in Bucharest, Romania, registered with the Trade Registry under no. J20/537/2023/01, CUI 47842943. By accessing and using this site, you agree to the following terms and conditions. Please read them carefully. 📜

1. Definitions 📖

  • Site: The online platform www.azelya.dev, owned by Azelya Design SRL.

  • User: Any individual or legal entity accessing the site or using the services offered.

  • Services: Digital products or services provided via the site (e.g., graphic design, consulting).

  • Order: A user’s request to purchase or request a service from the site.

2. Subject of the Contract 🤝

Azelya Design SRL provides graphic design and consulting services through the website www.azelya.dev. These terms and conditions govern the contractual relationship between Azelya Design SRL and users regarding site use and service access.

3. Order and Payment 💳

  • Placing an Order: Orders are placed online by completing the form on the site. The user is responsible for the accuracy of provided data.

  • Payment Methods: We accept online card payments (via a secure processor, e.g., Stripe) or bank transfer, with details provided after order confirmation.

  • Order Confirmation: Users will receive an email confirming the order details. The order becomes binding only after acceptance by Azelya Design SRL.

  • Prices: All prices are in RON and include VAT. Any additional costs (e.g., digital delivery) are specified before finalization.

4. Delivery of Services 📦

  • Delivery Time: Digital services (e.g., graphic files) are delivered via email or download within 3-10 working days, depending on complexity and order confirmation.

  • Delivery Format: Files are provided in standard formats (e.g., PDF, PNG, JPEG) as agreed.

  • Reception: Users must check received files within 48 hours and report any issues.

5. Return Policy 🔄

  • Right of Withdrawal: Per OUG 34/2014, users can return unused digital services within 14 days of confirmation, if delivery has not started.

  • Return Conditions: Returns apply only if the service has not been downloaded or used. Associated costs are borne by the user.

  • Return Procedure: Notify us via email at [email protected] within 14 days. Refunds are processed within 14 days of acceptance.

  • Exceptions: Customized or downloaded services are not eligible for return.

6. Service Warranty 🔧

  • All services benefit from the legal conformity warranty per Law 449/2003. In case of errors attributable to Azelya Design SRL, free corrections are provided.

  • The warranty does not cover subsequent requested changes or misuse.

7. Privacy Policy 🔐

  • Azelya Design SRL complies with GDPR regarding data protection. Provided data is used solely for request processing and communications, with your explicit consent.

  • Full details are available in the Privacy Policy.

8. Limitation of Liability ⚠️

  • Azelya Design SRL is not liable for damages caused by misuse of services or incomplete user-provided information.

  • Images and examples on the site are for illustration and may slightly differ from final results.

9. Force Majeure 🌪️

Azelya Design SRL is not responsible for non-performance due to force majeure events (e.g., natural disasters, technical failures, government restrictions).

10. Dispute Resolution ⚖️

  • Any dispute will be resolved amicably. Otherwise, disputes will be subject to the competent courts in Bucharest, under Romanian law.

  • Users can use the ODR (Online Dispute Resolution) platform for alternative resolution: http://ec.europa.eu/odr.

11. Changes to Terms and Conditions 📝

Azelya Design SRL reserves the right to modify these terms and conditions, with notification to users via an updated version on the site.

12. Contact 📞

For any questions or complaints, contact us at:


Note: These terms and conditions were last updated at 11:30 PM EEST on Sunday, October 19, 2025.

Last updated: October 19, 2025